Visiting this website does not imply that the user is obliged to provide any information. In the event that the user provides any personal information, the data collected on this website will be treated in a fair and lawful manner, subject at all times to the principles and rights contained in Regulation (EU) 2016/679, of April 27, General Data Protection (RGPD) and other applicable regulations.
In compliance with the provisions of article 13 of the RGPD, we inform you of the following:
Responsable
FACTORYOFICINA S.L (hereinafter, Factory Office)
Calle Mediterráneo 8, PTL 6. PISO 2D, Alcorcón, 28922, Madrid, Spain
Contact phone: (+34) 91 433 69 02
What do we do with your data?
- Section "New Client"
The main purpose of this treatment is the management of registered users on our website, as well as the sending of advertising related to the products and services marketed by Factory Office or for the sending of advertising, discounts and promotions of products and services of other entities. . Factory Office ensures the confidentiality of the data provided and guarantees that, in no case, they will be transferred for any other use without the prior and express consent of our users. We will only ask for the data necessary to provide the required service and they will only be used for this purpose.
- Section "Make Purchase"
As indicated in our privacy policy, the main purpose of data processing is to maintain the contractual relationship with our customers, facilitate the processing of orders, carry out statistical studies, send advertising related to the products and services marketed. by Factory Office or for sending advertising, discounts and promotions of products and services of other entities, and also for the study of purchase financing and obtaining consumer credit, as well as for the discovery and prevention of fraud, and minimization of risk of its commission, based on the legitimate interest recognized by current regulations.
- "Offers Bulletin" and "Express Offers" section
The e-mail provided will be processed by Factory Office in order to send the offer bulletin. This Bulletin is exclusively informative.
- Marketing actions.
Factory Office may use said data to inform about future promotions, offers and other commercial actions in the cases in which you are already a client or if you are not, when you have given us your consent in the corresponding section.
- Section "Contact Form and Factory Office Support Center"
We will collect data in order to manage the Factory Office support center and contact with the customer via ticket in order to be able to attend to their request.
Legal basis of the treatments
For the registration, purchase and management of the guarantees, we will base the processing of the data on the execution of the purchase contract or within the framework of the pre-contractual relationship.
For the sending of commercial information we will base the treatment on your consent, although if you are already a customer we can send you information about similar products, always providing you with a simple and free means to unsubscribe.
The consent given here by the Holder for communication of data to third parties is revocable at any time, without retroactive effect.
Recipients
On the occasion of the purchase, your data may be communicated to the following recipients:
· Banking entities for payment of purchases by card and/or purchase financing study and obtaining consumer credit.
· Entities that provide fraud investigation, discovery and prevention services, as well as the minimization of the risk of its commission, based on the legitimate interest recognized by current regulations.
· Entities and companies in the energy sector, with prior consent.
· To the Office of consumers and users in case of any claim.
· To manufacturers, technical services and/or wholesalers in the case of guarantees or repairs. To those transport companies that may have ordered the shipment to customers of the corresponding orders. These recipients may be located within Spanish territory or outside it, depending on the product and/or service purchased.
· In the legally established cases, as is the case of the Security Forces and Bodies.
· To the public administrations to which we have to provide information in order to comply with our legal obligations.
To send newsletters or news bulletins, we may use the Mailchimp tool that belongs to the American company The Rocket Science Group, LLC. Therefore, we would be facing an international transfer personal data to provide only this service. You can find information about this company and its privacy policy here. In addition, this company is adhered to the Privacy Shield protocol that allows international data transfers between the European Union and the United States.
The use of Mailchimp is not a transfer of data, but the data will only be used by this platform solely and exclusively to send the newsletters and always with your consent.
Factory Office ensures the confidentiality of the data provided and guarantees that, in no case, they will be transferred for any other use without the prior and express consent of our clients. We will only ask for the data necessary to provide the required service and they will only be used for this purpose.
Rights of the interested parties
The interested party has the following rights:
· You can request information about the stored personal data that concerns you (access)
· You can request that the inaccuracy of your personal data be corrected. (rectification)
You may request the deletion or limitation of the processing of your personal data and (deletion and limitation)
· You may also request that your personal data be made available to you in a structured, current and machine-readable format. (portability)
To do this, you must write to Calle Mediterráneo 8, PTL 6. PISO 2D, Alcorcón, 28922, Madrid, attaching a copy of your DNI or document that identifies you, also through our form or to the email info@factoryoficina.com . Factory Office.
The interested party also has the right to file a claim with the data protection authorities (Spanish Data Protection Agency). However, any question related to the data we invite you to contact us to solve it.
Data Protection Officer
We have appointed a data protection officer (DPO) for any matter related to your personal data. You can contact him through the address miguel@factoryoficina.com
Data quality
Users must guarantee the veracity, accuracy, authenticity and validity of the personal data that has been collected from them.
Protection of minors
We do not collect personal data from minors. It is the responsibility of the parent/legal guardian to ensure the privacy of minors, doing everything possible to ensure that they have authorized the collection and use of the minor's personal data.
Social networks
Through our website you can access the social networks Facebook, Twitter or Youtube with open access to all users. These are websites where the user can register and follow us for free. In these social networks, users will be able to learn about our activities, opinions, access photos and videos. Users of these social networks must be aware that this place is independent from the website www.factoryoficina.com and is open, that is, it is visible to all its users, and the privacy policies to be applied to these contents are those established by Facebook, Twitter or Youtube. Factory Office is not the owner of the social networks.
Updated: February 15, 2022
English
Español
Português