Logistics and Transactions

Shipping, Pickup, and Payment

Learn about Factoryoficina's operational terms to ensure your furniture arrives in record time and with maximum security in every transaction.

Logistics

Shipping Conditions

  • Free Shipping: Shipping is free within the peninsula, unless otherwise indicated on the product's technical specifications.
  • Coverage Areas: Exclusive shipping to the Spanish Peninsula.
    (Álava, Albacete, Alicante, Almería, Asturias, Ávila, Badajoz, Barcelona, Burgos, Cáceres, Cádiz, Cantabria, Castellón, Ciudad Real, Córdoba, A Coruña, Cuenca, Girona, Granada, Guadalajara, Guipúzcoa, Huelva, Huesca, Jaén, León, Lleida, Lugo, Madrid, Málaga, Murcia, Navarra, Ourense, Palencia, Pontevedra, La Rioja, Salamanca, Segovia, Sevilla, Soria, Tarragona, Teruel, Toledo, Valencia, Valladolid, Vizcaya, Zamora, and Zaragoza).
  • Outside mainland Spain: Shipping costs to Portugal are calculated automatically during checkout according to the order value. For deliveries to the Balearic Islands, Canary Islands, Ceuta and Melilla, please contact us for a personalised shipping quotation.
Important: Deliveries are made exclusively to the street door or building entrance. Moving the furniture inside the office or home is not included.
Central Hub

In-Store Pickup

If you have your own logistical means, you can pick up your order directly at our logistics center.

  • Availability time: Unless otherwise indicated, products will be ready within 1 business day from the confirmation of the purchase.
  • Pickup hours: Monday to Friday, continuous hours from 10:00 AM to 2:00 PM.
  • Hub Address: Av. de las Naciones 35, 45200, Illescas (Toledo).
Transactions

Secure Payment Methods

At Factoryoficina, we operate with encrypted payment gateways to ensure the total security of your financial operations.

  • Bank transfer
  • Credit / Debit card
  • PayPal Express

Questions about your shipping area?

Our operations team is at your disposal to solve any logistical questions or generate a custom quote.

Contact Logistics Support

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