Refurbished furniture

Office chairs, Office desks, Office cabinets, Changing rooms, Accessories

Office chairs, Office desks, Cabinets, Changing rooms, Spare parts

We offer office furniture rental with pickup included.

Menú

Mi cuenta Idioma

Carrito de compras

Click for more products.

No products were found.

Click for more products.

No products were found.

0item(s)-€0.00

Your shopping cart is empty.

This website uses its own and third-party cookies to improve our services and show you advertising related to your preferences by analyzing your browsing habits. To give your consent to its use, press the Accept button.

More information Customize cookies

Functional cookies

Yes

Description and cookies

Functional cookies are strictly necessary to provide the services of the shop, as well as for its proper functioning, so it is not possible to refuse their use. They allow the user to browse through our website and use the different options or services that exist on it.


PHP_SESSID	www.factoryoficina.com	The PHPSESSID cookie is native to PHP and allows websites to store serialised status data. On the website it is used to establish a user session and to pass state data through a temporary cookie, which is commonly known as a session cookie. These Cookies will only remain on your computer until you close your browser.	Session
PrestaShop-#	www.factoryoficina.com	This is a cookie used by Prestashop to store information and keep the user's session open. It stores information such as currency, language, customer ID, among other data necessary for the proper functioning of the shop.	3000 hours

Advertising Cookies

Yes

Description

These are cookies that collect information about the advertisements shown to users of the website. They can be anonymous, if they only collect information about the advertising spaces shown without identifying the user, or personalised, if they collect personal information about the user of the shop by a third party, for the personalisation of these advertising spaces.

Analytics cookies

Yes

Description

Collect information about the user's browsing experience in the shop, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the user's interests in the products or services offered by the shop.

Performance cookies

Yes

Description

These are used to improve the browsing experience and optimize the operation of the shop.

Other cookies

Yes

Description

These are cookies without a clear purpose or those that we are still in the process of classifying.

Home
>
Information
>
Right of withdrawal

Guarantee and Trust

Right of Withdrawal

At Factoryoficina, we work to offer you the maximum guarantee. Get to know our transparent return policy, designed in accordance with current regulations to protect your purchases.

Consumer law defines the right of withdrawal as the possibility for the consumer or user to void the concluded contract, by notifying the other party within the established period, without the need to justify the decision and without any penalty (except for legal depreciation applicable to products manufactured to order or unsealed). We provide you with a period of 15 calendar days to manage returns.

Preparation Phase

Pre-delivery Cancellation

In the case of new furniture manufactured to order, the customer has 2 working days from order confirmation to cancel it at no cost.

Attention: After that period, cancellation will be possible by applying a 30% penalty of the product value, as these are items prepared specifically according to your instructions.

Reception Phase

Delivery Check

It is the customer's responsibility to check the merchandise at the time of delivery. If you detect damage, dents, or defects in products or packaging, it is essential to note it on the delivery note before signing.

The claim must be accompanied by clear photographs of the damage and sent to our customer service team to manage the incident with the transport agency.

Return Phase

Order Returns

If you decide to return an order after receiving it, you have 15 calendar days to notify us. Applicable conditions:

✓

Return shipping costs borne by the customer.
✓

Product in perfect condition, unused, and in original packaging.
✓

Invoice and order number required.

Depreciation: New manufacturer products or personalized items will have a withholding of 30% of the order total + shipping costs.

Management

Procedure and Refunds

Returns will not be accepted without prior authorization. To process it, first contact us:

Email: info@factoryoficina.com Phones: 91 433 69 02 | 925 04 94 08

Once the product is received and verified at our facilities, the refund will be processed within a maximum period of 15 calendar days.

Financial

Payments made with PayPal

For orders paid via the PayPal platform, there are specific conditions for fund reversal.

If the cancellation is made within the first 36 hours, the refund will be made using the same payment method. Please note that PayPal applies an external transaction fee of between 3.5% and 5%, an amount that will be deducted from the total amount to be refunded to the customer.

Quality Seal

Conflict Resolution

Factoryoficina is officially adhered to the Confianza Online seal, ensuring best practices in e-commerce.

Consumers may go to their Mediation Committee to amicably and quickly resolve any dispute related to online purchases or data protection.

Visit Confianza Online →